Frequently Asked Questions about Community Living Connections

Aging and Disability Services is in the process of forming a Community Living Connection-Aging and Disability Resource Network (CLC-ADRN) in Seattle-King County. Services will be available in 2015.

What is the CLC?

Community Living Connections (CLC) is the Washington State term for Aging and Disability Resource Centers (ADRCs), a federal initiative and collaborative effort led by the federal Administration for Community Living (ACL) and Centers for Medicare and Medicaid Services (CMS). The goal of the initiative is to streamline access to long-term services and supports for older adults, persons with disabilities, family caregivers, veterans and providers. ADRCs currently operate in 492 community sites in 52 state and territories, covering 70 percent of the U.S. population.

What does the CLC do?

Community Living Connections is a philosophy of serving older adults and people with disabilities through a seamless service delivery system. King County's Community Living Connection-Aging and Disability Resource Network (CLC-ADRN) will provide easy access to information and one-on-one counseling to help individuals explore a full range of options for living in the community. It will also help participants apply for programs and benefits including publicly funded services, and provide short-term support in coordinating services and resources that best fit an individual's needs.

Agencies in King County's CLC-ADRN will serve participants and work collaboratively with other organizations in a geographic hub—North King County/Seattle, East King County, and South King County. A lead agency will coordinate the network activities within the CLC-ADRN, ensuring participants are served in each region. A person should be able to enter any agency and access services from providers throughout the CLC network. Agencies will help consumers identify their needs and connect them to the right agency to meet their needs.

Once a person has entered the network, what kind of assistance will be offered?

CLC network services include:

  • Information & Assistance/Referral—Providing information to older adults and people with disabilities about programs and services such as home delivered meals and transportation services to help them live in the community. Services may also include contacting agencies on behalf of the individual, translating documents, filling out forms, writing letters, making phone calls to set up or confirm appointments, and escorting individuals to obtain a service.
  • One-on-One Options Counseling—Providing guidance to individuals so they can make informed choices about supports and services to live independently in the community. Staff conduct personal interviews, identify and present available options, develop action plans, and support individuals through ongoing follow-up.
  • Care Coordination—Providing services to individuals who need assistance with at least one activity of daily living (ADL) to access, obtain, and effectively use community-based services to enable them to live independently. Care coordination includes conducting comprehensive assessments, creating service plans, and conducting follow-up.
  • Streamlined access to public programs—Helping participants navigate and access public programs such as Supplemental Nutrition Assistance Program (food stamps) and Medicaid.

What kind of help will be offered to family caregivers?

CLC-ADRN works collaboratively with the King County Caregiver Support Network to assist unpaid family caregivers. Caregivers may benefit from information and assistance, support groups, education or training, or counseling. Caregiver Support Network providers assess caregivers' needs, provide consultation, and ensure that caregivers are connected to needed services. For more information, visit

Who should contact the CLC?

Any individual who has a need or concern related to a disability or aging issue can contact a CLC-ADRN. A CLC can be accessed through any agency or organization within the network or through a main phone line. The King County CLC-ADRN network will assist any King County resident planning for long term services and supports, including any person age 60 or older and people with disabilities.

This sounds great!  Whom do I contact?

Aging and Disability Services is in the process of forming the CLC network in King County. CLC network services will be available in 2015. To obtain needed supports and services, visit Senior Information and Assistance, call 1-888-435-3377, or e-mail

Contributor Allison Boll is a University of Washington Master of Social Work candidate currently interning with Aging and Disability Services. She previously held an internship with Senior Services and has well-rounded experience working in a nursing home, rehab and assisted living facility. Also see her article, "Hub" Service-Delivery Model Increases Access and Equity, in this issue.

CLC-ADRN Networking Meeting

Wednesday, January 14, 2015
1–3 p.m.
Renton Community Center
1715 SE Maple Valley Hwy, Renton

RSVP by January 12

Aging and Disability Services invites south King County case managers and other community service providers to participate in a networking meeting focused on issues facing older adults and people with disabilities and challenges in serving these populations. A panel discussion will feature:

  • Evie Boykan, City of Tukwila
  • Ginger Kwan, Open Doors for Multicultural Families
  • Radine Lozier, Auburn Senior Activity Center
  • Suzanne Pak, Cornerstone Medical Services* (facilitator)

Strategize how to create a network that supports community living for older adults and people with disabilities in south King County. Bring information and brochures about your agency to share with other providers.

For more information about CLC-ADRNs in King County, contact Angela Miyamoto, Aging and Disability Services ( or 206-684-0230).

*Suzanne Pak is also vice-chair of the Seattle-King County Advisory Council for Aging & Disability Services.